1 year, 4 months ago baminsxichtParticipant
I got a problem with my comments section, e.g. on https://amazingnature.de/fehler-insektenhotel/
When someone leaves a comment the head of the comment looks like this:
<div class=”single-meta”>21. April 2018 at 11:23 [Edit] http://a%20rel='nofollow'%20class='comment-reply-link'%20href='/fehler-insektenhotel/?replytocom=27#respond'%20data-commentid=27%20data-postid=1655%20data-belowelement=comment-27%20data-respondelement=respond%20aria-label='Antworte%20auf%20Bernd%20Wunder'%20-%20Reply/a</div>
</header>Any idea what this could be? I already deactivated all plugins but nothing changed.1 year, 4 months ago Johann999Participant
Have the same Problem, baught extra support and wrote to the author. No Answer !
The failure apears only with hyperx, when i switch to another theme everything is ok.
For testing i have ALL Plugins deactivated, same failure. I have also repair/optimized the DB. Reinstall Hyperx failure still exist.1 year, 3 months ago Johann999Participant
what do I have to do so that a responsible employee finally answers1 year, 3 months ago Johann999Participant
what do you call this when you pay for support and get absolutely none1 year, 3 months ago baminsxichtParticipant
you probably call it fraud…
This theme and the support used to be really great. Now it´s just a shame1 year, 1 month ago DukeKeymaster
At first, sorry for the late reply. Please deactivate ALL extra plugins and test the issue again. If it still persists, please leave your website URL/User/Password and I will check. Make sure to mark your reply as private so others can’t see it.
Regards1 year, 1 month ago Johann999Participant
Everything you write I have tried several times without success. Have you read and understood my post at all? No! Likewise, I have granted access to the page. I even paid extra support for it and did not even get an answer to my problem.1 year, 1 month ago baminsxichtParticipantThis reply has been marked as private.1 year, 1 month ago baminsxichtParticipant
So is there anything happening?1 year, 1 month ago Johann999Participant
yes, mistake is gone. More than 3 months I was told by all sides it is the error of plugins, me etc.1 year, 1 month ago ecb1213Participant
So, I am having the same comment problem as you with code appearing on the front end. My initial help request was May 17, but now June 4, and no advice yet from support! Would you share (or do you know) what was done to correct the mistake on your site?1 year, 1 month ago ecb1213Participant
So, this is not a developer fix but I decided I couldn’t wait any longer. I downloaded a plugin called Discuz which overrides the theme’s native comment interface and works with Akismet, which I already had installed. No problems with install, no problems with my existing plugins, no site slow-down, and with a few new css rules it looks quite nice with the Hyper-X theme as seen on the site…here. And most importantly, no more naked comment code showing on the front end with every comment. I still consider this a bandaid, but client now has a more robust comment system and is happy with this fix…1 year ago WprsupportKeymaster
At first sorry for the late reply
We are glad that you have managed to find out it by your self.
Kind Regards1 year ago baminsxichtParticipant
what about all the other ones with the same problem that dont want to install a plugin for a dirty workarount? Why dont you guys just fix the problem? Going to your support forums once in 2 month and writing something useless without helping us is really frustrating!
Andy12 months ago jdParticipant
I have the same issue. I really want to enable comments but cant because of this. Did anyone find out how to fix it?
This is an example of text that appears before a comment:
July 12, 2019 at 11:29 pm [Edit] http://a%20rel='nofollow'%20class='comment-reply-link'%20href='#comment-551'%20data-commentid=551%20data-postid=22772%20data-belowelement=comment-551%20data-respondelement=respond%20aria-label='Reply%20to%20DruckmanArt'%20-%20Reply/a11 months, 1 week ago baminsxichtParticipant
This one is dead. Thank you for selling us stuff and support and not supporting at all. It really sucks!
You must be logged in to reply to this topic.