Viewing 15 posts - 1 through 15 (of 21 total)
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    Posts
  • #57867
    Elisabeth Stix
    Participant
    Premium Member

    Hi,

    the “alt” Tag is not set for slider images

    and the “H1” only on the startpage

    can you fix this?!?

    thanks a lot

     

    #57878
    vako
    Keymaster
    WP Royal Team

    Hi Elisabeth,

     

    Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

     

    Kind Regards

    #57883
    Elisabeth Stix
    Participant
    Premium Member
    #57908
    vako
    Keymaster
    WP Royal Team

    Hi Elisabeth,

     

    I will redirect this topic to the developer’s board and they will contact you.

     

    Kind Regards

    #57941
    vako
    Keymaster
    WP Royal Team

    Hi Elisabeth,

     

    The alt tag issue will be fixed in the next theme update, regarding the issue with the H1 tag we need to check your website back and as it should be shown.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #57944
    Elisabeth Stix
    Participant
    Premium Member
    This reply has been marked as private.
    #57981
    vako
    Keymaster
    WP Royal Team

    Hi Elisabeth,

     

    On the home page, h1 tag is located in the header section – logo area, as the logo is disabled on your webiste h1 tag is missing.

     

    Kind Regards

    #61471
    Adeline
    Participant
    Premium Member

    Hello !

    The logo, slogan and site title are activated on my site.

    But I have no H1 title on my homepage… (https://testing-girl-avis.com/)

     

    Best Regards,

    Adeline

    #61478
    vako
    Keymaster
    WP Royal Team

    Hi Adeline,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #61481
    Adeline
    Participant
    Premium Member
    This reply has been marked as private.
    #61483
    vako
    Keymaster
    WP Royal Team

    Hi Adeline,

     

    I will redirect this topic to the developer’s board and they will contact you.

     

    Kind Regards

    #61485
    Adeline
    Participant
    Premium Member

    Ok thanks

    #61573
    vako
    Keymaster
    WP Royal Team

    Hi Adeline,

     

    Sorry for the late reply we were testing the same case on our servers and we are unable to reproduce the same issue on our end. We tried to log in to your website but seems that the login URL has expired, please renew it and set an expiration date for 1 week, our developers will check the issue on your website.

     

    Kind Regards

    #61581
    Adeline
    Participant
    Premium Member

    Hello,

     

    OK, but I do this next Tuesday.

     

    Best Regards,

    Adeline

    #61583
    vako
    Keymaster
    WP Royal Team

    Waiting for your answer.

     

    Kind Regards

Viewing 15 posts - 1 through 15 (of 21 total)
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