June 8, 2021 at 11:36 pm #61792
In a prior support ticket, you recommended that the optimum image size to upload to a blog post is 1300×500. However, when I upload that size image to a blog post, it is displayed much smaller.
Please click on the link below to view the blog post image that is directly below the featured image.
Jenny BaileyJune 9, 2021 at 11:52 am #61794
You can rebuild your image thumbnails using Ajax Thumbnail Rebuild or other related rebuild plugins.
Kind RegardsJune 9, 2021 at 8:14 pm #61798
Thanks for responding. I did so more research and discovered the WordPress Thumbnail Size for the Media Library is set to 150×150 and the ” Crop thumbnail to exact dimensions (normally thumbnails are proportional)” is checked. Should I change this to 1300×500 and uncheck the box? Kind Regards, Jenny BaileyJune 10, 2021 at 11:53 am #61818
Yes, you can set your preferred size.
Kind RegardsJune 10, 2021 at 9:36 pm #61823
So I’m not getting the support I need for my issues. The photos that I upload to the Media library are 1300×500 but when they are added to a blog post, the photo is smaller than the original size. If you click on the link below, it will take you to a blog post that came with the Demo Import from the Ashe Pro Theme.
How can I make my images the size of the photo of the woman by the ocean bigger?
I am so regretting my decision to buy this theme because the support is subpar.
Jenny BaileyJune 11, 2021 at 1:34 pm #61827
We apologise if our support was a struggle for you.
1. As we mentioned earlier the one way to display images with their original size is to rebuild them with the plugin Ajax Thumbnail Rebuild, your page or post container should have space to fully display the image, so the width of the container must be 1300 px or wider.
2. Here are the 4 methods of how to Display Full-Size Images in WordPress, it’s not the theme responsibility to manage uploaded images and their dimensions, the theme just adds its own crop sizes. Please check this related topic: https://www.wpbeginner.com/wp-tutorials/how-to-display-full-size-images-in-wordpress-4-methods/
Kind RegardsJune 12, 2021 at 1:19 am #61835
Thanks so much for referring me to that blog post. So very informative!!
I decided to just focus on the featured images and not fret about how WordPress crops them. It also explains why there are two images of the same photo in my media library.
June 12, 2021 at 1:20 pm #61837
- This reply was modified 1 day, 13 hours ago by Jenny Bailey.
Feel free to contact us at any time, we are more than happy to help.
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