This topic contains 27 replies, has 5 voices, and was last updated by  vako 2 days, 22 hours ago.

Viewing 13 posts - 16 through 28 (of 28 total)
  • Author
    Posts
  • #55139

    vako
    Keymaster
    WP Royal Team

    Hi Henry,

     

    We will contact you with the latest updates on the issue and will request for the logi URL if it will be necessary.

    Our apologise for the inconvenience and thank you for your patience.

     

    Kind Regards

    #55172

    Duke
    Keymaster
    WP Royal Team
    This reply has been marked as private.
    #55180

    Henry
    Participant
    Premium Member
    This reply has been marked as private.
    #55190

    vako
    Keymaster
    WP Royal Team

    Hi Henry,

     

    Thank you very much, our developers will check for the issue and let you know all the news.

     

    Kind Regards

    #55287

    Duke
    Keymaster
    WP Royal Team

    Hi Henry,

    We’ve fixed both issues in the latest version. After you update the theme, you can remove extra CSS from the Customizer.

    Kind Regards

    #55296

    Henry
    Participant
    Premium Member

    Thx!

    I will update and check 🙂

    Regards
    Henry

    #55307

    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

    #60784

    Marq
    Participant
    Premium Member

    Hi,

    I have this issue with the drop caps, although using the plugin WP Dark Mode, even on the main blog page the drop caps stay black. have you found the fix for this?

     

    Marq

    #60789

    vako
    Keymaster
    WP Royal Team

    Hi Marq,

     

    At first, sorry for the late reply, we had holidays.

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

     

    Kind Regards

    #60791

    Marq
    Participant
    Premium Member

    Hi Vako,

    the site is dedicatedtodlp.com

    The screenshots are attached. Basically it’s the WP Dark Mode plugin that doesn’t change the colours of the drop caps, I know your dark mode does, but we also have our header logo change at night/darkmode. Let me know if I need to take this issue up with the plugin developer.

    Marq

    drop caps darkDrop cap light

    #60820

    vako
    Keymaster
    WP Royal Team

    Hi Marq,

     

    Sorry for the late reply we were off for a while.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #60824

    Marq
    Participant
    Premium Member
    This reply has been marked as private.
    #60827

    vako
    Keymaster
    WP Royal Team

    Hi Marq,

     

    Actually, the reason for the issue was the plugin you are using as the dark mode switcher.

    We added a custom CSS snippet to fix the issue, please check and let us know if it works for you too. Our theme has its own built-in dark mode button, please try to use it: https://nimb.ws/cWrVkj

     

    Kind Regards

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