This topic is: not resolved

This topic contains 26 replies, has 4 voices, and was last updated by  vako 1 month, 2 weeks ago.

Viewing 12 posts - 16 through 27 (of 27 total)
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    Posts
  • #36686

    Charissa Goldapple
    Participant
    Premium Member
    This reply has been marked as private.
    #36698

    vako
    Keymaster
    WP Royal Team

    Hi Charissa,

     

    This topic is already redirected to the developer’s board the need your permission to deactivate the plugins you have installed and check for the issue.

    We cant deactivate or reactivate themes or plugins without your permission.

    Waiting for your response.

     

     

    Kind Regards

    #36750

    Nick
    Keymaster
    WP Royal Team

    Hi,

    Nick is here from Dev team,

    1. You have WP related issue which may cause by one of your plugin wich has damaged database, that’s why your customizer not works. You can switch to other thee and deactivate all your plugins and you will get same results with the customizer.

    2. Regarding your other issues, all can be fixed in the customer but we can’t access it.

    You need to hire someone who will fix your Database/customer issue and then I can help you with your other requests.

    Kind Regards,

    Nick

    #36860

    Charissa Goldapple
    Participant
    Premium Member
    This reply has been marked as private.
    #36922

    vako
    Keymaster
    WP Royal Team

    Hi Charissa,

     

    We rebuild your thumbnails and they should look correctly now, please check and let us know if it worked for you.

     

    Kind Regards

    #36951

    Charissa Goldapple
    Participant
    Premium Member
    This reply has been marked as private.
    #36952

    Charissa Goldapple
    Participant
    Premium Member
    This reply has been marked as private.
    #36959

    vako
    Keymaster
    WP Royal Team

    Hi Charissa,

     

    1. If you want to change the boxed controls, please navigate to Dashboard > Appearance > Customizer > General Layout  > Boxed Controls.

    2.  To control the blog posts content excerpt on the blog page, please navigate to Dashboard > Appearance > Customize > Blog Page > General > Post Description

     

    Kind Regards

    #37061

    Charissa Goldapple
    Participant
    Premium Member
    This reply has been marked as private.
    #37071

    vako
    Keymaster
    WP Royal Team

    Hi Charissa,

     

    Please navigate to Dashboard > Appearance > Customize > Blog Page > Related Posts > Display and use the option “Related” this is for the blog page, for the single post please navigate to Dashboard  > Appearance > Customize > Single Post > Post Footer > Related Posts – Display an use the otpion “Related”

     

    Kind Regards

    #37098

    Denia Royster
    Participant
    Premium Member

    I have the bard pro theme with divi plug in and am unable to make my instagram theme full width on screen. I have added custom css codes and it still does not work.

    #37108

    vako
    Keymaster
    WP Royal Team

    Hi Denia,

     

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

    Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

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