This topic is: not resolved

This topic contains 7 replies, has 3 voices, and was last updated by  Nick 3 weeks, 3 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #38512

    lau93ra
    Participant
    Free Member

    In the last days the visuals of my site have reduced dramatically I´d like to know how can I solve this problem.  I’ve already updated the theme to the latest version. Thanks in advance

    #38516

    vako
    Keymaster
    WP Royal Team

    Hi @lau93ra

     

     

    At first, thank you for your response and for choosing our theme.

    Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

    To share the screenshots please try use https://imgur.com/upload

    Waiting for your response.

     

    Kind Regards

    #38518

    lau93ra
    Participant
    Free Member
    This reply has been marked as private.
    #38541

    vako
    Keymaster
    WP Royal Team

    Hi @lau93ra

     

    At first sorry for the late reply, we had holidays

    I will redirect this topic to the developers and they will check.

     

    Kind Regards

    #38549

    lau93ra
    Participant
    Free Member
    This reply has been marked as private.
    #38599

    Nick
    Keymaster
    WP Royal Team

    Hi dear,

    Nick is here from the Developer team, Google analytic related issue is not theme related, Google analytics code running independently from any theme.

    Please try to remember what was your last changes and maybe this changes causing this issue.

    Please share your website URL and I will check if GA code running well.

    Kind Regards,

    Nick

    #38609

    lau93ra
    Participant
    Free Member
    This reply has been marked as private.
    #38628

    Nick
    Keymaster
    WP Royal Team

    Hi again, I have checked your site and GA code running OK, please see the screenshot image – check result of Tag analysis.

    https://imgur.com/a/w31nzU5

    So the issue you have is not the theme or google analytics related.

    Kind Regards,

    Nick

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.