Today I bought the Bard Pro them and I followed all the direction sent it to my email but it’s still not working.
After installing the theme to my WordPress admin it shows this message:
“Oops… Bard Pro requires an access to our API. From unknown reason, the API connectivity test failed. It’s probably a temporary issue on our end. Just to be sure, with your permission, would it be o.k to run another connectivity test?”
I contacted my hosting provider and they have allawed outgoing connection for the API. They said it should work now but it still showing the same message.
What else should I do?
Your service is blocking the access to the Freemius software licensing and updates engine. Kindly contact your hosting provider and ask them to *whitelist wp.freemius.com and api.freemius.com for external connections* – after this all be fine with your activation,
It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.
Unfortunately, I can’t access your WordPress admin panel, it says that I entered an incorrect password for the username Darmenda, please view the screenshot.
To activate your licence key please navigate to Dashboard > Appearance > Theme Licence and hit the button Activate Licence
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