This topic is: resolved

This topic contains 19 replies, has 4 voices, and was last updated by  Duke 5 months, 4 weeks ago.

Viewing 15 posts - 1 through 15 (of 20 total)
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    Posts
  • #23536

    Amanda Porter
    Participant
    Premium Member

    I just purchased Ashe Pro and I am not happy. I have installed it but it will not show the sidebar, no matter what I do. The sidebar is how I make money on my site, so if it is going to be buggy, I can’t use this theme. I want to use the #2 version of Ashe Pro.

    http://www.TheVibrantCrafter.com. The theme I have right now is Easy Blog. TheAshe theme is not activated right now because I will lose money if I activate it.

    Please advise.

    #23550

    marlene
    Participant
    Free Member

    Hello, I have the same problem.

    #23557

    Amanda Porter
    Participant
    Premium Member

    What? What are you talking about?

    #23562

    marlene
    Participant
    Free Member

    Hello,

    Sorry! I have the same problem.

    #23566

    Amanda Porter
    Participant
    Premium Member

    Oh – LOL!

    I was hoping to get a response from support about a refund. Seems like I will have to take matters into my own hands. That’s sad!

    #23578

    Duke
    Keymaster
    WP Royal Team

    Hi #Amanda Porter,

    Please share your website URL/Username/Password and we will do our best to help you with that. Make sure to mark your reply as Private to hide it from the public.

    Regards

    #23579

    Duke
    Keymaster
    WP Royal Team

    Hi #marlene,

    Please post on Ashe Free support forums.

    Thanks!

    #23587

    marlene
    Participant
    Free Member
    This reply has been marked as private.
    #23611

    Duke
    Keymaster
    WP Royal Team

    Hi #marlene,

    Please post with your “Premium Member” account if you have already purchased the pro version. Currently, you are logged in as a “Free Member”.

    Regards

    #23613

    marlene
    Participant
    Free Member

    Hello #Duke,

    How to post with my “Premium Menber”? I have already purchased the pro version but I only have one account.

    Thanks for your help.

     

    #23655

    Duke
    Keymaster
    WP Royal Team

    #marlene,

    Please tell me the email you’ve used for the Ashe Pro purchase. Also, please send me your website URL/User/Password and I will check your issues with the sidebar.

    Make sure to mark your reply as private to hide it from the public.

    Regards

    #23666

    marlene veret
    Participant
    Premium Member
    This reply has been marked as private.
    #23702

    Duke
    Keymaster
    WP Royal Team

    Hi Marlene,

    I’ve checked your website and sidebars display just fine. What’s your concern? Please send me a screenshot of the issue.

    Regards

    #23806

    marlene veret
    Participant
    Premium Member

    Hello Duke,

    Have you solved my problem?

    Thank you 🙂

    #23831

    Duke
    Keymaster
    WP Royal Team

    Hi Marlene,

    I’ve already answered you on March 19 via Private Reply in this thread, did you read it?

    Edit: I’ll make it public now.

    Regards

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