This topic contains 3 replies, has 2 voices, and was last updated by  vako 2 months, 3 weeks ago.

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  • #57255

    WH
    Participant
    Premium Member

    I don’t know what I did but they use to be on the left and right sides of the post, but now they are crammed under the tags, (before the comments).

    Can you help me set it right?

     

    https://www.iamhrsinclair.com/2020/10/27/painting-inking-me/

    #57264

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

    3. If the instructions above cant help, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details. To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    4. We also need screenshots of the issue, plz.

     

    Kind Regards

    #57271

    WH
    Participant
    Premium Member

    Thank you! It was a plugin. (It had recently updated, but with problems.)

    I assumed I did it when I was customizing the theme. 🙂

    #57279

    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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