November 29, 2020 at 9:31 pm #57179
Recently, I remarked that my header logo is in the middle/center, but moved to the right. I didn’t do anything, hence I think that it has changed after the update of the theme. Could you please help me? I have tried to customize it in CSS, but the command “.header-image-logo” doesn’t work. Please check under the link the problem which I described.
Thanks in advance for your support.
Br, GosiaNovember 30, 2020 at 12:18 pm #57190
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsNovember 30, 2020 at 12:29 pm #57192This reply has been marked as private.November 30, 2020 at 12:43 pm #57193
I will redirect this email to the developer’s board and they will check for the issue, please font change the login URL until we are working on the issue.
Kind RegardsDecember 1, 2020 at 6:43 pm #57219
We checked your website today and can’t find the same issue as it was a day ago, here is the screenshot from our end: https://nimb.ws/8GPbxg
Kind RegardsDecember 1, 2020 at 8:16 pm #57224
Did you check with different screens? I still have the logo on the right side 🙁
Could you maybe advice what I should check? I don’t have anything in cc realated to logo, hence from the issue didn’t arise from me.
BR, GosiaDecember 2, 2020 at 11:42 am #57229
The issue can be related to your caching plugins if you are using this kind of 3rd party plugin.
We find out that logo appears on the tight side when you are logged in as admin, for the users how only can see the website from the front and, the logo appears in the centre, please check your website as a user and share screenshots on your end.
Kind RegardsDecember 2, 2020 at 1:28 pm #57239
I remarked that my main page have two different versions…
When I firstly open my website the logo is in the center but without sliders- the same screen as you had. When I refresh or click enter again to load a page logo changes position and slider appears.
But when I move a little bit down, my logo goes to the left 🙁
Br,GosiaDecember 2, 2020 at 7:45 pm #57243
I will redirect this topic to the developer’s board and they will contact you.
Kind RegardsDecember 4, 2020 at 10:02 am #57276
DukeKeymasterWP Royal Team
I’m sorry but I can’t reproduce the issue the way you are telling us. Please check on other devices maybe something is wrong with your browser. Also, try disabling all plugins one by one from your dashboard and also removing ALL extra CSS snippets you’ve added.
You must be logged in to reply to this topic.