This topic contains 5 replies, has 2 voices, and was last updated by  vako 4 weeks, 1 day ago.

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  • #56667

    Spike
    Participant
    Premium Member

    Hi, a recent update to SmashBalloon appears to have distorted my Instagram Feed. I had just the simple 3 x 3 grid with cropped squares but now my feed shows scaled images.

    Have the straight forward instagrm-feed shortcode (nothing funky), just wondered if you were aware of an issue or could maybe advise please?

    Many thanks,
    Steve

    sciryuda.com

    #56688

    vako
    Keymaster
    WP Royal Team

    Hi Steve,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #56690

    Spike
    Participant
    Premium Member
    This reply has been marked as private.
    #56691

    vako
    Keymaster
    WP Royal Team

    Hi Spike,

     

    It’s all sorted now, please check.

     

    Kind Regards

    #56693

    Spike
    Participant
    Premium Member

    Thank you vako, you are a genius my friend!

    Looks great, have an awesome day.

     

    #56706

    vako
    Keymaster
    WP Royal Team
    This reply has been marked as private.
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