This topic contains 3 replies, has 2 voices, and was last updated by  vako 1 month, 3 weeks ago.

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  • #51535

    thegelatolife
    Participant
    Premium Member

    Hello,

    The Instagram widget is not working properly on my site.

    I reconnected and also manually reconnected.  I have rewatched the video about connecting Instagram.  I checked my Instagram account – it says that it is connected to the plugin.

    Nothing is working – all that shows up is  @thegelatolife but no photos from my feed.

    Please help.

    MJ

    #51543

    vako
    Keymaster
    WP Royal Team

    Hi MJ,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #51554

    thegelatolife
    Participant
    Premium Member
    This reply has been marked as private.
    #51565

    vako
    Keymaster
    WP Royal Team

    Hi Mary,

     

    Weird, but as we see on your website the Instagram feed works fine, here is the screenshot on our end:  https://nimb.ws/ZRhzlg

     

    Kind Regards

     

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