This topic contains 3 replies, has 2 voices, and was last updated by  vako 4 months, 1 week ago.

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  • #37801

    Baden Smith
    Participant
    Premium Member

    I have purchased 2 Ashe Pro licenses and installed them on my two WordPress sites and I have successfully installed the license key on both.

    One of the two sites continue to ask for the license key every few weeks. The license key is always accepted but it’s getting annoying that this is necessary.

    The URL for this site is: https://www.excellentadventure.ca/blog/wptest/

    #37812

    vako
    Keymaster
    WP Royal Team

    Hi Baden,

     

    At first, thank you for upgrading to the Pro version.

    Please make sure that you activated the license key for the website with the license key issue?

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

     

    Make sure to mark your reply as Private to hide it from the public.

     

     

    Kind Regards

     

    #37873

    Baden Smith
    Participant
    Premium Member

    I’m going to continue to monitor this and I’ll reopen this if I have any more issues.

    #37879

    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

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