This topic is: not resolved

This topic contains 14 replies, has 4 voices, and was last updated by  Ilman 1 year ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • #27451

    Daniel Morrow
    Participant
    Premium Member

    Hi,

    The mobile menu on my site is always visible, even while the regular menu is visible, such that there are two menus visible at the same. To my memory, the only change I made was to install “Child Theme Configurator” plugin, activate it, deactivate it, and delete it.

    What could be broken? My understanding is that placement of the mobile menu is a js function.

    shaddai.com

    #27453

    Daniel Morrow
    Participant
    Premium Member

    Not fixed. I tried a workaround, adding additional css in the customize section.

    .mobile-menu-btn {display: none;}

    This caused another bug where the page wouldn’t scroll past the right sidebar widget area (in mobile).

    #27456

    Daniel Morrow
    Participant
    Premium Member

    I turned off sticky sidebar and the bug went away. This is a two-step workaround now, but it seems to work.

    My guess is that with the mobile button hidden, the sidebar was trying to move with scrolling, as it would with the desktop site.

    #27469

    vako
    Keymaster
    WP Royal Team

    Hi Daniel,

     

    Can you please clarify for me what kind of issue you are experiencing and how we can help.

     

    Kind Regards

    #27479

    Daniel Morrow
    Participant
    Premium Member

    You can’t see it now because of my workarounds, but the problem is with the main menu bar. It is displaying both the regular menu and the mobile “chevron” menu, making the menu bar double-high with two menus.

    #27506

    vako
    Keymaster
    WP Royal Team

    Hi Daniel,

    At first sorry for the late reply, we have holidays

    It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.

    We also need your permission to deactivate some of your plugins to find out the reason for the issue.

    Please note: after deactivating the plugins you may lose some of your data

     

    Kind Regards

    #27522

    Daniel Morrow
    Participant
    Premium Member
    This reply has been marked as private.
    #27540

    vako
    Keymaster
    WP Royal Team

    Hi Daniel,

    I will contact developers and they can fix your issue.

     

    Kind Regards

    #27615

    Ilman
    Blocked
    WP Royal Team

    Hi!

    We have a problem, Contact your hosting provider and ask them to increase PHP upload max file size limit.

    Or send us FTP information and we will upload Ashe pro theme.Make sure to mark your reply as Private to hide it from the public.

    Regards

    #27616

    Daniel Morrow
    Participant
    Premium Member
    This reply has been marked as private.
    #27770

    Duke
    Keymaster
    WP Royal Team

    Hi!

    Please check and let me know.

    Regards

    #27774

    Daniel Morrow
    Participant
    Premium Member

    I see the theme has been changed from Ashe Pro to Ashe. What do you want me to check?

    #27892

    Ilman
    Blocked
    WP Royal Team

    Hi!

    Pro version was deactiveted please check again.

    Regards

    #27898

    Daniel Morrow
    Participant
    Premium Member

    It looks like it has been fixed. Can you please tell me what was done so I can fix it on the main site?

    Thank you.

    #27949

    Ilman
    Blocked
    WP Royal Team

    Hi!

    I only update the theme and deactivate all 3rd part plugins.

    Regards

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