Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 18, 2020 at 3:23 am #56488
    Jennifer Everett
    Participant
    Premium Member

    Hello, Can a M4V (or any other file format of video) from my media library be used for post featured image? I tried and it is not currently not previewing. The sample theme has a video instead of a image, but it was done via a youtube url link. The video I would like to use is not posted on youtube.

    October 19, 2020 at 11:35 am #56496
    vako
    Keymaster
    WP Royal Team

    Hi Jennifer,

     

    Please upload .mp4 video format to ensure cross-browser compatibility.

     

    Kind Regards

     

    October 20, 2020 at 10:28 am #56523
    Jennifer Everett
    Participant
    Premium Member

    humm… tried the .mp4 version also and it still will not preview. Open to suggestions

    October 20, 2020 at 11:09 am #56533
    vako
    Keymaster
    WP Royal Team

    Hi Jennifer,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    October 20, 2020 at 11:33 am #56539
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 11:53 am #56543
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 11:59 am #56545
    vako
    Keymaster
    WP Royal Team

    Hi Jennifer,

     

    We uploaded your video and its working, here we took a video for you:  https://nimb.ws/orFQVt

     

    Kind Regards

    October 20, 2020 at 12:17 pm #56548
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 12:26 pm #56551
    vako
    Keymaster
    WP Royal Team

    Hi Jennifer,

     

    It’s upon you, we just show you that header video option is working perfectly, without any issue.

     

    Kind Regards

    October 20, 2020 at 1:34 pm #56559
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 1:54 pm #56560
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 2:30 pm #56564
    vako
    Keymaster
    WP Royal Team

    Hi Jennifer,

     

    So int his case it’s not possible, as the post you mentioned is Video post format and as the featured image here can be used only iframes of the videos, you can upload your video to the youtube and after that insert the iframe for this in the post.

    https://www.wpbeginner.com/glossary/post-formats/

     

    Kind Regards

    October 20, 2020 at 2:48 pm #56567
    Jennifer Everett
    Participant
    Premium Member
    This reply has been marked as private.
    October 20, 2020 at 3:15 pm #56568
    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

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