[KatieMarie]

Upgraded to 6.1 and Upgraded to newest version of Ashe Pro

Newest blog post title is overflowing the post preview box.

Can be seen here: http://www.sggn.org – the featured story “Seedmoney Donation Campaign Starting Nov 15th” title is overflowing the space.

 

 

[KatieMarie]

The element affected is:

<h2 class="post-title">
<a href="lorem-ipsum>Our Seedmoney Donation Campaign Starts Nov 15th!"
</h2>

Screenshot here: https://imgur.com/vKY6ysp

Scooting the anchor underneath and outside of the h2 constrains the text properly, but removes the h2 styling.

[vako]

Hi Katie,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

 

[KatieMarie]

This reply has been marked as private.

[vako]

Hi Katie,

 

Thanks for your response, we redirected this topic to the developer’s board and they will start the investigation process.

Please don’t change the login URL till our next response.

 

Kind Regards

 

[KatieMarie]

Checking in – it’s been nearly 3 weeks and the problem is still there. It’s our nonprofit’s biggest fundraising month and more eyes are on this site than usual. What do you need from me to resolve this?

Thank you!

[vako]

Hi Katie,

 

Sorry for the late reply, we had some maintenance work on the website and it was impossible to reply to your issue.

Please let us know if the issue still causes trouble for your website, we will do our best to help you.

Our apologies for the inconvenience and thanks for your patience.

 

Kind Regards

[Author]

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