Viewing 16 post (of 16 total)
1 2
  • Author
    Posts
  • November 26, 2020 at 10:22 am #57120
    vako
    Keymaster
    WP Royal Team

    Hi Lukasz,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

  • Author
    Posts
Viewing 16 post (of 16 total)
1 2
  • You must be logged in to reply to this topic.