This topic contains 21 replies, has 2 voices, and was last updated by  vako 2 weeks, 6 days ago.

Viewing 15 posts - 1 through 15 (of 22 total)
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  • #57809

    WH
    Participant
    Premium Member

    I unchecked the show featured image. Now, if I go to Pin it, the image is no longer available for pinning either.

    Since the image is still available on the blog page and my recent post widget, is it possible to make it available to Pinterest?

    #57817

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

     

    Kind Regards

    #57823

    WH
    Participant
    Premium Member

    Before I unchecked “show featured image” in the customizer, when I used the share button at the button of  post, it showed the featured image along with the other images for sharing.

    After I unchecked the button, the featured image is no longer available.

    This happens on both my sites. But this page is a good one to see it. If you click the share button you won’t see the feature image. It might be worth checking to see if that this is true for all sites using this theme or if it’s just mine.

    January 18: Winnie the Pooh Day

     

    Oo, the link’s fancy here. But, you can see the featured image above.

    #57830

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #57835

    WH
    Participant
    Premium Member
    This reply has been marked as private.
    #57837

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    Weird, we checked your shared post and after hitting the share button featured images appears, in the customizer section it already disabled, please see the screenshot on our end: https://imgur.com/undefined

    Kind Regards

    #57839

    WH
    Participant
    Premium Member

    I getting a

    This imgur.com page can’t be found

    No webpage was found for the web address: https://imgur.com/undefined

    HTTP ERROR 404

     

     

     

    This is what I see:

    The large rectangular featured image is missing.

    #57841

    vako
    Keymaster
    WP Royal Team

    Hi WH,

    Actually, we tried to share the post with sharing platforms you have under this post, for example, Facebook.

    After disabling the featured image option may be Pinterest cant identify which image is featured and it’s the correct way.

    Anyway, I will redirect this topic to the developer’s board and they will check.

     

    Kind Regards

    #57858

    WH
    Participant
    Premium Member

    Thanks. Yes, I did notice that too with Twitter. I’m sorry I didn’t mention that.

    Thank you for your time and help.

    #57869

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    At first, sorry for the late reply, we had holidays.

    We received developers report if the featured image options are disabled some of the social platforms cant identify featured image, so they cant request for the sources to be loaded, simply it will not work.

     

    Kind Regards

    #57887

    WH
    Participant
    Premium Member

    Thanks.

    One more question. Before that feature was added, I used css to disable the featured image, which still allowed it to be posted to all social media. Is there a css code to just disable it on the post itself?

    My goal is to not have it on the post but have it on the blog list.

    #57900

    vako
    Keymaster
    WP Royal Team

    Hi WH,

     

    Done, please check and let us know if you need any further help.

     

    Kind Regards

    #57916

    WH
    Participant
    Premium Member

    Wow, thank you! That did it.

    #57926

    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

    #58479

    WH
    Participant
    Premium Member

    It’s not working again.

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