January 4, 2021 at 10:48 pm #57809
I unchecked the show featured image. Now, if I go to Pin it, the image is no longer available for pinning either.
Since the image is still available on the blog page and my recent post widget, is it possible to make it available to Pinterest?January 5, 2021 at 12:01 pm #57817
Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.
Kind RegardsJanuary 5, 2021 at 7:28 pm #57823
Before I unchecked “show featured image” in the customizer, when I used the share button at the button of post, it showed the featured image along with the other images for sharing.
After I unchecked the button, the featured image is no longer available.
This happens on both my sites. But this page is a good one to see it. If you click the share button you won’t see the feature image. It might be worth checking to see if that this is true for all sites using this theme or if it’s just mine.
Oo, the link’s fancy here. But, you can see the featured image above.January 6, 2021 at 11:42 am #57830
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsJanuary 7, 2021 at 1:27 am #57835This reply has been marked as private.January 7, 2021 at 11:45 am #57837
Weird, we checked your shared post and after hitting the share button featured images appears, in the customizer section it already disabled, please see the screenshot on our end: https://imgur.com/undefined
Kind RegardsJanuary 7, 2021 at 8:21 pm #57839
I getting a
This imgur.com page can’t be found
No webpage was found for the web address: https://imgur.com/undefined
HTTP ERROR 404
This is what I see:
The large rectangular featured image is missing.January 8, 2021 at 12:02 pm #57841
Actually, we tried to share the post with sharing platforms you have under this post, for example, Facebook.
After disabling the featured image option may be Pinterest cant identify which image is featured and it’s the correct way.
Anyway, I will redirect this topic to the developer’s board and they will check.
Kind RegardsJanuary 10, 2021 at 12:33 am #57858
Thanks. Yes, I did notice that too with Twitter. I’m sorry I didn’t mention that.
Thank you for your time and help.January 11, 2021 at 11:31 am #57869
At first, sorry for the late reply, we had holidays.
We received developers report if the featured image options are disabled some of the social platforms cant identify featured image, so they cant request for the sources to be loaded, simply it will not work.
Kind RegardsJanuary 11, 2021 at 8:22 pm #57887
One more question. Before that feature was added, I used css to disable the featured image, which still allowed it to be posted to all social media. Is there a css code to just disable it on the post itself?
My goal is to not have it on the post but have it on the blog list.January 12, 2021 at 12:34 pm #57900
Done, please check and let us know if you need any further help.
Kind RegardsJanuary 12, 2021 at 9:03 pm #57916
Wow, thank you! That did it.January 13, 2021 at 11:45 am #57926
Feel free to contact us at any time, we are more than happy to help.
Kind RegardsJanuary 30, 2021 at 11:45 pm #58479
It’s not working again.
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