This topic contains 7 replies, has 3 voices, and was last updated by  Nick 1 week ago.

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  • #40001

    prettypies
    Participant
    Free Member

    I recently switched to Ashe and now my site is incredibly, painfully slow. For some people it doesn’t load at all (but for my husband, it loads perfectly fine.)

    I investigated the issue using GTMetrix and it shows 132 redirects. Is this related to the theme? How can I fix this?

    Thank you!

    #40012

    vako
    Keymaster
    WP Royal Team

    Hi #prettypies

     

    At first, thank you for your response and for choosing our theme.

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

     

    Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

    #40013

    prettypies
    Participant
    Free Member

    A follow up: my ad network discovered that Ashe theme’s loading animation (which covers my whole screen) may be waiting for my page elements to display before it disappears, including my ads.

    Can you disable the loading animation (if possible) as a permanent solution to display my content without waiting for any page elements to load?

    #40014

    prettypies
    Participant
    Free Member
    This reply has been marked as private.
    #40016

    vako
    Keymaster
    WP Royal Team
    This reply has been marked as private.
    #40021

    prettypies
    Participant
    Free Member
    This reply has been marked as private.
    #40039

    vako
    Keymaster
    WP Royal Team

    Hi #prettypies

     

    We checked your website and noticed that you have installed too much 3rd party plugins and they are old version almost all of them, update them to the latest version.

    Your uploaded images have huge size some of them are more than 1mb, optimize images as they are the main reason for the website speed.

     

    Kind Regards

     

    #40137

    Nick
    Keymaster
    WP Royal Team

    Hi,

    Nick is here from DEV team,

    you have lot of JS error on your page as well, wich my cause this redirects and lot of other issue, you can switch to other theme and you will still see this issues, so these is not theme related issue, this might be caused by plugins, by some code (if you have modified something in wp), or it might be some incorrect configurations issue.

    Please see the image of JS errors

    https://imgur.com/a/mzjwKDM

    Kind Regards,

    Nick

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