This topic is: not resolved

This topic contains 3 replies, has 3 voices, and was last updated by  vako 3 days, 4 hours ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #25953

    rmgonder
    Participant
    Premium Member

    Hello,

    My social icons are showing up as little rectangle boxes instead of the actual icon, and my sidebar menu option is not working. When the site gets smaller (mobile, smaller screen, etc.) the icon to drop menu down for smaller screens to see my menu also does not work.

    Can you please help in fixing this? I’d like to make my site as mobile-friendly as possible, and I need my readers to know I have social icons!

    Thanks,

    Rachel

    #25963

    vako
    Keymaster
    WP Royal Team

    Hi #rmgonder

    It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.

    Regards

    #28520

    Alex Titarenko
    Participant
    Premium Member

    Hello, I’m having the same problem. What was the solution to this?

    #28528

    vako
    Keymaster
    WP Royal Team

    Hi Alex,

     

    We need to access your WordPress admin panel to find out the reason for the issue, please share your website URL/username/password and we will check.

    In most cases, issues like this are caused by installed plugins.

    We also need your permission to deactivate some of your plugins to find out the reason for the issue.

    Please note: after deactivating the plugins you may lose some of your data

     

    Please mark your reply as private to hide it from the public.

     

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.