This topic is: not resolved

This topic contains 9 replies, has 4 voices, and was last updated by  vako 2 months, 1 week ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #30178

    llxxooxxll
    Participant
    Free Member

    Dear :

    The Ashe is no working in mobile.

    But it is normal on PC.

    Do you have any idea what’s happen.

    The website is https://irmanail.com.tw

    Thanks for your help.

    Best regards,

    Justin

     

    #30191

    vako
    Keymaster
    WP Royal Team

    Hi Justin,

     

    Can you please describe the issue more detailed, unfortunately, I can’t understand what you mean by “The Ashe is no working in mobile.” can you please share the screenshot of the issue?

     

    Kind Regards

    #30213

    llxxooxxll
    Participant
    Free Member

    Hi VAKO:

    It is the screenshot by PC  https://goo.gl/SF6WpL .

    It is the screenshot by mobile https://goo.gl/cKyfvV .

    You can see the Ashe is normal on PC.

    But it is no Ashe on mobile.

    Thanks for your help.

     

    Best regards,

    Justin

     

    #30250

    vako
    Keymaster
    WP Royal Team

    Hi,

    Actually, it is not a theme related issue, your installed plugin Jetpack is causing the issue, to fix it please read this topic.

     

    Kind Regards

    #30264

    llxxooxxll
    Participant
    Free Member

    Hi Vako:

    Thanks for your help.

    Many regards

    Justin

     

    #30299

    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

    Kind Regards

    #30317

    RJGo
    Participant
    Free Member

    Have two issues on the mobile side,

    Logo size is extremely reduce and slider invades the header.

    Home

    #30335

    vako
    Keymaster
    WP Royal Team

    Hi #RJGo

     

    We had already answered you in another topic please check.

     

    Kind Regards

    #30377

    Tori Geraty
    Participant
    Premium Member

    We are also having an disappearing act. Our entire site went blank white Chrisprop.com after we upgraded the theme, please help!

    #30390

    vako
    Keymaster
    WP Royal Team

    Hi Tori,

     

    It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

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