This topic contains 40 replies, has 2 voices, and was last updated by  vako 5 days, 14 hours ago.

Viewing 15 posts - 16 through 30 (of 41 total)
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  • #60903

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    You’ve uploaded a responsive image logo, thas why you have different logo image on the responsive screens.

    Here is the screenshot: https://nimb.ws/eI1WBs

     

    Kind Regards

    #60906

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #60910

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    Unfortunately, it’s not possible with the theme options, please try to use some other 3rd party plugins to get the result.

     

    Kind Regards

    #60918

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #60921

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    You need to use some of the page builders which provides the functionality you mentioned, for example, try Elementor page builder.

     

    Kind regards

    #60924

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #60926

    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

    #61090

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #61096

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    Please share direct links to the pages where the issues appear and please also attach screenshots, we will start investigating the issue immediately after you provide the requested details.

     

    Kind Regards

    #61101

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #61106

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    We are not able to see the image you shared, links are from your device so we have no connection to your devices, please try to use imgur.com to share screenshots.

    About the links: it responds with the error, notice shows that website has the critical error, maybe shared links are broken, please check them and share again.

     

    Kind Regards

    #61120

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #61130

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    Your website is under construction mode so we are unable to add create CSS snippets and work on your website.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #61137

    Rebecca Gerritsen
    Participant
    Premium Member
    This reply has been marked as private.
    #61147

    vako
    Keymaster
    WP Royal Team

    Hi Rebecca,

     

    We added a custom CSS snippet to fix the issue, please check and let us know if it works for you too.

     

    Kind Regards

     

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