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This topic contains 1 reply, has 2 voices, and was last updated by  vako 3 months ago.

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  • #35776

    Leigha Hughes
    Participant
    Premium Member

    Anyone’s theme just completely not working today at all?

    I installed this theme on Monday of this week and customized – everything was working beautifully until today. I haven’t made any changes/edits since Tuesday.

    All of the sudden website looks crazy, no theme, no color scheme, all the customizations are gone and nothing is clickable (not the posts, the menu, anything)

    #35781

    vako
    Keymaster
    WP Royal Team

    Hi Leigha,

     

    At first, thank you for upgrading to the Pro version.

    1. It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.

    2. We need your permission to deactivate some of your plugins to find out the reason for the issue. Because in most cases they are the main reason for the issue.

    3. Before sahre all requested login info please contact your server/hosting provider, explain to them all issues you have and they will tell you what is causing the issue on your website.

     

     

    Kind Regards

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