This topic contains 23 replies, has 5 voices, and was last updated by  vako 7 months, 2 weeks ago.

Viewing 9 posts - 16 through 24 (of 24 total)
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  • #47888

    vako
    Keymaster
    WP Royal Team

    Hi Jesica,

     

    At first, thank you for upgrading to the Pro version.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #47891

    Jesica
    Participant
    Premium Member
    This reply has been marked as private.
    #47899

    vako
    Keymaster
    WP Royal Team

    Hi Jesica,

     

    We found out that the 3rd party plugins whcih are responsible to display the widgets in the right way were not active, we activated them and added in the right sidebar, please check and let us know if you will need any further help.

     

    Kind Regards

    #47935

    Jesica
    Participant
    Premium Member
    This reply has been marked as private.
    #47943

    vako
    Keymaster
    WP Royal Team

    Hi Jessica,

     

    Please navigate to Dashboard > Appearance > Customize > Aditional CSS and following snippet:

    #mc_embed_signup_scroll {
    background: #F6F6F6;
    padding: 30px;
    }
    
    #mc_embed_signup_scroll h6 {
    font-family: 'Montserrat';
    font-weight: 400;
    text-transform: uppercase;
    font-size: 13px;
    }
    #mc_embed_signup .button {
    background-color: #F72000;
    padding: 0 30px;
    line-height: 10px;
    }
    #mc_embed_signup .button:hover {
    background: #F72000;
    }

     

    Kind Regards

    #47952

    Jesica
    Participant
    Premium Member
    This reply has been marked as private.
    #47976

    vako
    Keymaster
    WP Royal Team

    Hi Jesica,

     

    At first sorry for the late reply, we had holidays

    Please navigate to Dashboard > Appearance > Customize > Aditional CSS replace the old snippet with this one:

    #mc_embed_signup_scroll {
    background: #F6F6F6;
    padding: 30px;
    }
    #mc_embed_signup_scroll h6 {
    font-family: 'Montserrat';
    font-weight: 400;
    text-transform: uppercase;
    font-size: 13px;
    }
    #mc_embed_signup .button {
    background-color: #F72000 !important;
    padding: 0 30px;
    line-height: 10px;
    text-transform: uppercase;
    }
    #mc_embed_signup .button:hover {
    background: #F72000 !important;
    }

    Here is the screenshot, how this form looks on our end: https://nimb.ws/3BlFNI

     

    Kind Regards

    #47993

    Jesica
    Participant
    Premium Member
    This reply has been marked as private.
    #48004

    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

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