[vakoKeymaster WP Royal Team]

Hi Simone,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[homesticParticipant Premium Member]

This reply has been marked as private.

[vakoKeymaster WP Royal Team]

Hi Simone,

 

Sorry for the late reply, we were off for a while.

The link you provided for the entrance it asks us to enter the login details, seems that the link was expired, please share again the login URL.

Our apologies for the inconvenience and thank you for your patience.

 

Kind Regards

[KulturblazerParticipant Premium Member]

This reply has been marked as private.

[KulturblazerParticipant Premium Member]

This reply has been marked as private.

[vakoKeymaster WP Royal Team]

Hi @Kulturblazer

 

The reason for teh issue can be several: Incorrect image sizes uploaded to the Instagram platform, incorrect image dimensions in the plugin settings and etc.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[KulturblazerParticipant Premium Member]

Hi vako,

thanks for your reply. I managed to find a solution which is ok for now and try to focus on using the same sizes for instagram upload. If the problem then still remains I will come back to your suggestion.

Thank you and happy eastern!

[vakoKeymaster WP Royal Team]

You are welcome. Feel free to contact us anytime.

 

 

 

Kind Regards

[Ivorie WetzelParticipant Premium Member]

After this has been installed, is there a way to change the font color for  username?

[vakoKeymaster WP Royal Team]

Hi Ivorie,

 

Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

 

Kind Regards

[Ivorie WetzelParticipant Premium Member]

Hi,

Yes. I have successfully installed the Instagram Widget. It is working correctly, and displays my feed in my website. Now that it is displayed on my website, my username is highlighted over my feed of instagram pictures. My question is, how do I change the color of my username and/or it’s background. Right now it is gray text over a gray background. In the settings under customize, I see where I  can edit the color of certain text color such as the header, follow button and load more button but can’t find where to edit the username that displays in the center of the feed.

[vakoKeymaster WP Royal Team]

Hi Ivorie,

 

Please share the direct link to the page where the issue appears and we will check for the possible solutions.

 

Kind Regards

[homesticParticipant Premium Member]

Hi Vako,

maybe I have done some mistake adding the instagram plugin and configuring it. Can I share with you the login date as private reply and ask you to take a quinck look? Thank you in advice for your help.

Simone.

[vakoKeymaster WP Royal Team]

Hi Simone,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Nadja SalewskiParticipant Premium Member]

Hi, the IG feed works only in part for me. It shows the images for a second, then only white spaces afterwards. In the mobile version some of the images get displayed, for others there’s just a white space again.
https://headintotheclouds.blog/

Thanks in advance.

Warm regards,
Nadja

[Author]

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