This topic contains 45 replies, has 11 voices, and was last updated by  vako 1 month ago.

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  • June 11, 2020 at 4:12 pm #52262

    vako
    Keymaster
    WP Royal Team

    Hi Nadja,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

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