April 19, 2021 at 1:38 pm #60966
I have WooCommerce 5.2.2 and the “Products per Row” option is not displayed in the menu (Dashboard > Appearance > Customize > WooCommerce > Product Catalog (products per row, rows per page)
I have only “Shop page display”, “Category display” and “Default product sorting”.
I disabled all plugins and unfortunately it had no effect.
Maybe it’s a conflict with the theme, but it’s specified that it is compatible with WooCommerce (Ashe theme).
My real need is to be able to display the cart in a sidebar (right or left) on the shop page.
It works everywhere on the other pages but not on the shop one.
It’s in French:
– boutique = shop
– panier = cart
I think as the shop page takes all the width, reducing the number of rows, it would leave enough space to display the sidebar.
But this is only a theory at the moment and since I don’t have the options available, I cannot verify.
What I have (in French): http://magicfred.com/coucou/woocommerce_Products_per_Row.png
What I should have: http://magicfred.com/coucou/productcatalog-shop-publish.webpApril 19, 2021 at 3:14 pm #60968April 19, 2021 at 9:05 pm #60976
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
Please share screenshots of the issue.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsApril 19, 2021 at 11:10 pm #60980April 20, 2021 at 12:03 pm #60985
Now we finally understand what was your issue, but in the free version of the theme, it’s not possible to use sidebars in the shop pages.
Kind RegardsApril 20, 2021 at 12:07 pm #60986
Ok, that’s only that. Pretty sad 😅
And for the “Products per row” and “Rows per page”?
Same thing?April 20, 2021 at 12:24 pm #60988April 20, 2021 at 1:15 pm #60990
At first, thank you for upgrading to the pro version.
With the pro version, you can manage the layout and sidebars too on the woo pages, wish you the best experience with our theme.
Kind RegardsApril 20, 2021 at 1:57 pm #60995April 20, 2021 at 2:48 pm #60996April 20, 2021 at 3:48 pm #61001
A suggestion to save time for users of the free version of the theme and to encourage the purchase of the pro version:
– place a warning message in the options restricted by the free theme (to encourage switching to the pro version) rather than leaving it blank. It avoids thinking it’s a bug and spending hours looking for a solution.April 20, 2021 at 8:57 pm #61004
We are glad that you were able to found out the solution by yourself. Please feel free to contact us if you need any further help.
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