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Yes, please – do what ever you need to do to investigate and solve this issue.
Thanks!
Hi there – thank you for your reply. I do indeed appreciate your time.
I did check the images in my store again and I see the same problem unfortunately. The theme is enlarging the image in every instance except when you click on the zoom – only then does it show it actual size which is approx 300 pixels wide. I have image size set to 300 in the customizer (150 for thumbnails also) so I don’t understand what is going wrong.
Looking forward to hearing what your developers might say.
Hi there – I am still having the issue described above with my client’s website. I am also having another issue that I have a question about but I am concerned as I have not received an answer to my first issue.
My client really likes this theme and we really would like to get it to work for us. Just curious, if I pay for the $29 for the pro version for her website, would I get better support?
Thanks
This reply has been marked as private.Oh, I should say that I have product image size set to 300 pixels and thumbnails set at 150 pixels wide uncropped in the customizer.
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