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  • in reply to: Having trouble with product image size #34901
    dandelionfair
    Participant
    Premium Member

    Yes, please – do what ever you need to do to investigate and solve this issue.

    Thanks!

    in reply to: Having trouble with product image size #34759
    dandelionfair
    Participant
    Premium Member

    Hi there – thank you for your reply. I do indeed appreciate your time.

    I did check the images in my store again and I see the same problem unfortunately. The theme is enlarging the image in every instance except when you click on the zoom – only then does it show it actual size which is approx 300 pixels wide. I have image size set to 300 in the customizer (150 for thumbnails also) so I don’t understand what is going wrong.

    Looking forward to hearing what your developers might say.

    in reply to: Having trouble with product image size #34711
    dandelionfair
    Participant
    Premium Member

    Hi there – I am still having the issue described above with my client’s website. I am also having another issue that I have a question about but I am concerned as I have not received an answer to my first issue.

    My client really likes this theme and we really would like to get it to work for us. Just curious, if I pay for the $29 for the pro version for her website, would I get better support?

    Thanks

    in reply to: Having trouble with product image size #34665
    dandelionfair
    Participant
    Premium Member
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    in reply to: Having trouble with product image size #34630
    dandelionfair
    Participant
    Premium Member

    Oh, I should say that I have product image size set to 300 pixels and thumbnails set at 150 pixels wide uncropped in the customizer.

Viewing 5 posts - 1 through 5 (of 5 total)