Forum Replies Created

Viewing 15 posts - 1 through 15 (of 78 total)
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  • in reply to: The site doesn't look like demo #65024

    Duke
    Keymaster
    WP Royal Team

    OK, he will reply on email very soon. Thanks for your patience!

    in reply to: There has been a critical error on this website #65023

    Duke
    Keymaster
    WP Royal Team

    Hi,

    The theme is 100% compatible with the latest WordPress. It should be a 3rd party plugin issue or maybe there is smth wrong with your database.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    P.S. Please mark your reply as Private.

    Kind Regards

    in reply to: Translate French #65021

    Duke
    Keymaster
    WP Royal Team

    Hi,

    I tried to use Google Translate but it’s still complicated. English, Please!

    Kind Regards

    in reply to: The site doesn't look like demo #65020

    Duke
    Keymaster
    WP Royal Team

    Hi,

    Sure, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    P.S. Please mark you reply as Private.

    Kind Regards

    in reply to: Problem with start a new paragraph #65017

    Duke
    Keymaster
    WP Royal Team

    Hi Doris,

    Yes, it may be causing that issue. If you are not using Elementor and other Elementor Plugins, you can just disable them.

    Kind Regards

    in reply to: Incorrect header font #65016

    Duke
    Keymaster
    WP Royal Team

    Hi,

    You didn’t mention Custom CSS you had in the customizer. I’ve corrected it, and now it will show whatever case it will be lower or upper.

    Kind Regards

    in reply to: Gray stripes on the recipe card #65005

    Duke
    Keymaster
    WP Royal Team

    Hi,

    That article was written in 2021 and the Ashe theme was created 4 years ago, so maybe now they have custom styling support but not back in days.

    Navigate to Customize > Additional CSS and add this code, it will enlarge tite and remove backgrounds:

    h2.wprm-recipe-name {
    font-size: 30px !important;
    }
    
    .wprm-recipe-details-container, .wprm-recipe-notes-container p {
    background-color: transparent !important;
    }

    Kind Regards

    in reply to: Incorrect header font #65004

    Duke
    Keymaster
    WP Royal Team

    Hi,

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    P.S. Please mark the reply as Private!

    Kind Regards

    in reply to: Post content getting cut off on Featured slider #65003

    Duke
    Keymaster
    WP Royal Team

    Hi,

    I’ve just created a child theme for your – https://we.tl/t-YdoKzOMvwq

    Please download and install this theme to let the featured slider display full excerpts, I’ve increased the limit from 30 words to 999.

    Kind Regards


    Duke
    Keymaster
    WP Royal Team

    Hi Kristiana,

    Your site is not loading at all. You should be having server-side problems, please contact your hosting provider and they will help.

    P.S.  Normally theme works fine.

    Kind Regards

    in reply to: Posts and comments issues #65001

    Duke
    Keymaster
    WP Royal Team

    You are welcome!

    in reply to: Button's strange behaviour on smartphone #64992

    Duke
    Keymaster
    WP Royal Team

    You are welcome!

    in reply to: Slider Cropping Images #64991

    Duke
    Keymaster
    WP Royal Team

    Hi,

    After changing columns you need to rebuild images because 1 column slider shows full-size images while 2 columns carousel crops images for better page speed.

    Kind Regards

    in reply to: Problem with start a new paragraph #64990

    Duke
    Keymaster
    WP Royal Team

    Hi,

    Please share your website URL and provide more details. Thanks!

    Kind Regards

    in reply to: Problem with start a new paragraph #64989

    Duke
    Keymaster
    WP Royal Team

    Hi,

    Please share your website URL and provide more details. Thanks!

    Kind Regards

Viewing 15 posts - 1 through 15 (of 78 total)