Forum Replies Created

Viewing 15 posts - 1 through 15 (of 63 total)
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  • in reply to: Automatic closing of menu swither after selection #70846
    Duke
    Keymaster
    WP Royal Team

    Hi again,

    We’ve added checkbox “Close Mobile Menu after Item Click”  in Customizer > Main Navigation and it will be there for the next update.

    Kind regards

    in reply to: Blurry Thumbnails #69085
    Duke
    Keymaster
    WP Royal Team

    Hi,

    As I told you, you need to add 1 more image there, because the slider stretches those images to the content width, that’s why changing thumbnail size and rebuilding does not matter. If it won’t fill the content width it will look ugly, but if it’s ok for you, navigate to Customize > Additional CSS and add the following snippet:

    .featured-slider-area {
      max-width: 900px !important;
    }

    Kind Regards

    in reply to: Blurry Thumbnails #69072
    Duke
    Keymaster
    WP Royal Team

    Hi,

    We’ve checked your website and this is how it looks – https://imgur.com/nUALO78 we don’t see any blurry images here. Also, the image link for “blurry images” you’ve provided before is broken so please capture it again and send us.

    The thing is that your image orientation is vertical and if you want them to be smaller in height you should add 1 more column to your slider. The height is calculated regarding the width.

    Kind Regards

    Duke
    Keymaster
    WP Royal Team

    OK, I’ve adapted the code to your website. Remove the old one and add this:

    #mobile-menu .sub-menu-btn {
        z-index: 6;
        height: 60px;
    }
    
    #mobile-menu .sub-menu .sub-menu-btn {
        height: 30px;
    }

    Regards

    Duke
    Keymaster
    WP Royal Team

    Hi Adrian,

    Navigate to Appearance > Customize > Custom CSS section and add the following snippet:

    .sub-menu-btn {
    z-index: 6 !important;
    }

    P.S. You don’t need to create empty sub items. Don’t forget to clear the cache for both, the browser and your website.

    in reply to: display description tags #68255
    Duke
    Keymaster
    WP Royal Team

    Sorry, but there is no other solution. It works for everyone, that’s why we have that option. You need to find a solution around that option.

    in reply to: display description tags #68237
    Duke
    Keymaster
    WP Royal Team

    Hi,

    You can hide that tagline and move that text from Tagline to Site Title field. Navigate to Appearance > Customize > Site Identity. Then you can tick the checkbox “Enable Hidden Title (h1 missing SEO issue)” and that way you won’t have a missing h1 issue. That’s the best solution we can offer.

    Kind Regards

    in reply to: display description tags #68145
    Duke
    Keymaster
    WP Royal Team

    Hi,

    I’ve added the code to index.php file in the Ashe Pro Child theme. Don’t worry about theme updates, you won’t lose changes while the Child Theme is active.

    Kind Regards

    in reply to: display description tags #68133
    Duke
    Keymaster
    WP Royal Team

    Hi again,

    Thanks for your patience. it’s done, enjoy!

    Kind Regards

    in reply to: display description tags #68128
    Duke
    Keymaster
    WP Royal Team

    Hi,

    Please send us your website URL/Username/Password and we will add this feature for you. We need to create a child theme and then add tag description file to it, also it needs more coding than you provided.

    P.S. Don’t forget to set your reply as Private.

    Kind Regards

    in reply to: "No comment" in php #67317
    Duke
    Keymaster
    WP Royal Team

    Hi Suniko,

    You can find ashe_add_image_sizes() in “functions.php” file and change the dimensions of ‘ashe-full-thumbnail’.

    Kind Regards

    in reply to: The site doesn't look like demo #65024
    Duke
    Keymaster
    WP Royal Team

    OK, he will reply on email very soon. Thanks for your patience!

    in reply to: There has been a critical error on this website #65023
    Duke
    Keymaster
    WP Royal Team

    Hi,

    The theme is 100% compatible with the latest WordPress. It should be a 3rd party plugin issue or maybe there is smth wrong with your database.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    P.S. Please mark your reply as Private.

    Kind Regards

    in reply to: Translate French #65021
    Duke
    Keymaster
    WP Royal Team

    Hi,

    I tried to use Google Translate but it’s still complicated. English, Please!

    Kind Regards

    in reply to: The site doesn't look like demo #65020
    Duke
    Keymaster
    WP Royal Team

    Hi,

    Sure, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    P.S. Please mark you reply as Private.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 63 total)