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Viewing 15 posts - 1 through 15 (of 355 total)
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  • in reply to: Main navigation menu is not working #38761

    Duke
    Keymaster
    WP Royal Team

    Hi,

    As I told you already, there are NO issues on our end. The theme itself does NOT fail the database, the source of the issue comes from 3rd party plugins which we are NOT responsible for.

    Please think twice, how can we assure that the plugins you’ve installed will damage your database? For sure that’s impossible. That’s why everyone should avoid installing multiple 3rd party plugins on the working website, it’s always better to test them first.

    In the previous reply, I’ve sent you a link with a FRESH installation of Ashe PRO theme on your website, you can check it by yourself, everything works fine!

    That’s all I can tell you. And again, I’m telling you with 100% responsibility that the Ashe PRO theme does NOT create database errors.

    Thanks for understanding!

    Kind Regards

    in reply to: Archive page for Custom Post Type #38760

    Duke
    Keymaster
    WP Royal Team

    If someone searches this forum for that issue, he will find your guide and use it, which is Great! Thanks again 😉

    in reply to: Archive page for Custom Post Type #38671

    Duke
    Keymaster
    WP Royal Team

    Hi Spas,

    At first, thanks for your effort. You are very welcome! We will add CPT support in case there will be a demand from the customers.

    Finally, I figured out how to change a nickname, click on your profile picture here, then navigate to the “Edit” tab and you will see a Nickname field.

    P.S. Thanks again for sharing.

    Regards

    in reply to: Main navigation menu is not working #38650

    Duke
    Keymaster
    WP Royal Team
    This reply has been marked as private.
    in reply to: Archive page for Custom Post Type #38470

    Duke
    Keymaster
    WP Royal Team

    Hi Spas,

    Creating separate files for your Custom Post Type requires solid knowledge of PHP and WordPress, it’s a custom coding task and we can’t help you with that.

    And BTW have you tried changing your name for your account?

    Regards

    in reply to: How do we block the logo from being pinned? #38469

    Duke
    Keymaster
    WP Royal Team

    @wh,

    Sure you can upload the templates folder to your already installed child theme but it should be a PRO theme child, not a free one.

    Regards

    in reply to: How do we block the logo from being pinned? #38360

    Duke
    Keymaster
    WP Royal Team

    Hi,

    As it’s a custom feature, we’ve created a Child Theme specifically for your needs. Please download it from this link, install and activate it as a normal WordPress Theme. Also, don’t worry about theme updates, you won’t lose changes!

    Kind Regards

    in reply to: H1 on CATHEGORY TITLE #37861

    Duke
    Keymaster
    WP Royal Team

    If I don’t get you wrong, you prefer to wait a week for the solution, in this case, you are not required to do anything, just be patient and wait for the theme update notification, thanks!

    in reply to: H1 on CATHEGORY TITLE #37845

    Duke
    Keymaster
    WP Royal Team

    Hi Moira,

    The theme is really SEO friendly but looks like there are some new requirements which should be resolved, to be honest, you are the first client who asks for this kind of solutions. For now, we can offer a refund or 1-week deadline to resolve these issues. Please let us know your decision and we will proceed accordingly.

    Kind Regards, Duke

    in reply to: Having trouble with product image size #35119

    Duke
    Keymaster
    WP Royal Team

    Hi,

    Please navigate to Appearance > Customize > Additional CSS and add the following snippet:

    .woocommerce-product-gallery__image a > img {
      width: auto !important;
    }
    
    div.product > div.woocommerce-product-gallery {
      width: auto !important;
    }

    Regards

    in reply to: Kayn theme portfolio categories #28241

    Duke
    Keymaster
    WP Royal Team

    Hi Gustavo,

    I’ve debugged the issue deeper and found out that it was a global WordPress bug for years. I’ve found a solution and updated the main theme files on your website, also this fix will be available in the next theme update (you can skip it).

    Kind Regards

    in reply to: Kayn theme portfolio categories #28223

    Duke
    Keymaster
    WP Royal Team

    Hi Gustavo,

    The issue was caused by Kirki Toolkit plugin. I’ve disabled it and now everything works fine.

    Kind Regards

    in reply to: Links without TITLE attribute Tags without TITLE attribute #28126

    Duke
    Keymaster
    WP Royal Team

    Hi,

    Sorry for the late reply.

    The Alt Attribute is displayed on all image hover except first one, probably it doesn’t have set ALT attribute at all.

    And regarding “You may also like” section images, they are LINKS to actual posts and NOT pure images, that’s why there is no ALT attribute displayed, instead, the browser indicates that it’s a link.

    Kind Regards


    Duke
    Keymaster
    WP Royal Team

    Hi Spas,

    Thanks for finding and fixing a bug in the theme. I’m working on a theme update right now and will fix this as well.

    Kind Regards

    in reply to: Mobile menu always visible #27770

    Duke
    Keymaster
    WP Royal Team

    Hi!

    Please check and let me know.

    Regards

Viewing 15 posts - 1 through 15 (of 355 total)